LetsTalk Complaints and Reviews

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Main address: ATT: Customer Service Center 76180 North Richland Hills TX
1-800-980-0936, 1-888-848-4792, ,
  • 10 complaints
  • $299 claimed losses
  • $30 average
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  • May 16, 2013
  • Online Shopping
  • Cell Phone
  • 22

Wanting to upgrade my phone but save money I ordered from Letstalk.com. Old phone was deactivated when I received the new phone. First off the new phone would not recognize the SIM card. Was told by rep to try another SIM card, went to Verizon and still nothing. Tech said it's an issue with the phone. Returned phone for an exchange, now 1 1/2 weeks and no cell phone. Received 2nd phone from... Read more

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  • Jun 16, 2011
  • Media
  • Greenville, South Carolina
  • Wireless Service
  • 1
  • 79

I had a phone number on a family plan for several years, but was ready to get a new phone and my own personal account. I went to the Walmart site and ordered a phone through Let's Talk and signed up for a 2 year contract through Verizon. Before I purchased the phone, there were two options, "New account" or "Existing account" to choose. I was slightly confused as to which one to choose... Read more

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  • Jun 03, 2009
  • Home Phone
  • Minot, North Dakota
  • Lg Banter
  • 54

I attempted to order two cell phones through Let's Talk on the Wal-Mart.com site. They quoted a $200 deposit for the second line of service, which seemed unusual because the Wal-Mart store quoted $100. I returned to the store and ordered the phones there, where I was told that they have a 30 day return policy. Well, after getting the phones home one is fine, but the second is having... Read more

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  • Jan 06, 2009
  • Cellular Phone
  • Riverside, California
  • Phone Agreement
  • 1
  • 41

I ordered a phone from letstalk with a 2 year contract through AT&T. I have used letstalk before and had no problems; in fact they seem to always have the best deals. Anyway they sent me a phone and it didn't work. I then noticed another phone number was issued on my paperwork when I had requested to transfer my old number. In fact my old phone had already turned off so they did the first... Read more

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  • Oct 19, 2008
  • Shopping
  • Jacksonville, North Carolina
  • Cell Phone
  • 4
  • 31

I try to choose my words wisely but it has to be said. LETSTALK.COM is an unethical, deceitful and borderline criminal company. The real bottom of the internet barrel..If you buy a phone from them their return policy is that you must return defective phone within 30 days .. OR BEFORE 30 MINUTES OF USAGE..!!!! whichever comes first! TOTAL!!!' No I am not kidding folks. 30! .. thats 30... Read more

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  • Sep 30, 2008
  • Appliances and Electronics
  • Washington, District Of Columbia
  • Lg Ux565
  • 7
  • 561

Earlier this month I had the unfortunate pleasure of ordering a mobile phone from letstalk.com. Advance Disclaimer: Do a 5-minute research on online sellers before you buy from them. Obviously I did not. Here is the story. I placed my order for an LG phone on Monday September 15th, 2008 with free two-day shipping. That would mean that I should get my phone in the mail by Thursday September 18th... Read more

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  • Aug 08, 2008
  • Cellular Phone
  • Indianapolis, Indiana
  • 1
  • 21

I purchased a plan throught letstalk.com that was supposed to cover cell phones due to damage, theft, and loss. The only information provided to me at the time of purchase was a company name and phone number. I never received a copy of the terms & conditions of my contract. Apparently, there is an extensive list of exclusions that we not provided to me at the time of purchase. When my... Read more

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  • Jun 04, 2008
  • Appliances and Electronics
  • San Clemente, California
  • 11

On Wednesday, May 28th I received a RAZR3 cell phone with an AT&T contract renewal from LetsTalk.com. It was so full of pre-loaded graphics and ads from AT&T that there wasn’t much memory left for my contacts and ringtones, let alone any pictures. I contacted LetsTalk.com to exchange the cell phone for one with more memory on Friday, May 30, 2008 at about 11:15AM (PDT). I indicated... Read more

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  • May 28, 2008
  • Shopping
  • Greensboro, North Carolina
  • Wireless Service
  • 18

I recently received a flyer for Alltel. I had been considering changing service to Alltel for a while because it is the carrier with the best coverage for the rural arera where I live. I am happy with the actual Alltel service so far. HOWEVER, I did not notice the smaller print which indicates that I would be dealing with a third party. That third party is Let's Talk.com! DO NOT USE THESE... Read more

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  • Feb 24, 2008
  • Cellular Phone
  • Toms River, New Jersey
  • Cell Phone Insurance
  • 1
  • 2211

I bought a cell phone family plan through LetsTalk.com, Inc. The LetsTalk representative suggested a plan for protection against loss or damage. After the representative assured me that the plan covered losses such as dropping the phone in a swimming pool (as had happened to my son), I bought the plan for my daughter's phone. A couple days ago she accidentally dropped her phone in the toilet... Read more

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